One of our clients in the banking sector recently came up with a request (or challenge, rather).
While it is true that digitalization has brought a world of difference to banking, we are still nowhere near paperless banking. Regulations require banks to collect different types of documents from customers at the time of onboarding and for various other services.
On an average, a single branch has to process at least hundreds of these documents on a daily basis. Automating this workflow would save the bank plenty of time and labor. The client wanted to build an Optical Character Recognition (OCR) solution that could be seamlessly integrated into the existing banking software.