Artificial Intelligence (AI) powers several business functions across industries today, its efficacy having been proven by many intelligent applications. Of the lot, chatbots are perhaps the most well-known. From healthcare to hospitality, retail to real estate, insurance to aviation, chatbots have become a ubiquitous and useful feature. But how are these chatbots created? Let’s take a look at the architecture of a conversational AI chatbot.
(more…)
